Tag Archives: customer service

Managing Unhappy Clients In The Digital Space

Charles Doyle

Posted on: July 29, 2014

Posted by: Charles Doyle

Categories: Branding, Digital Culture, Social Management and tagged , , , ,

Dealing with unhappy clients online is a reality of digital marketing that you and your business should always be prepared for. No matter how efficient your customer relations, it’s essential to know how to respond to contentious issues in a productive, helpful fashion befitting your company’s image. With things like Facebook, Twitter and Google Reviews making it easier than ever for potential customers to see how you deal with existing ones, we present the following tips to help you get through those tough situations:

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